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Ticket Types
1) Single-Journey Ticket:
this is a pay-per-trip ticket, it is available at any Ticket
Issuing Machine, located in every station. The machines accept coins
only and give change. Commuters can also get exact change at any
ticket office, located near a Ticket Issuing Machine.
2) Stored-Value Ticket:
the value of the ticket will be deducted according to the distance
of each journey, and is most suitable for regular commuters or for
multiple journeys. Stored-Value Tickets are available and can be
refilled at any ticket office, located in every station.
3) Sky card
- Available for 200 baht plus 30 baht refundable deposit.
- Minimum refill is 100 baht.
- Each ticket contains the total value (travel value and deposit)
not over 2000 baht.
- Ticket may be used for up to 1.5 years.
- Deposit can be refunded at all BTS station ticket offices.
4) 30 Day Adult Pass (no deposit and non-refundable)
Adult 10Trip Pass
- 10Trips to be used within 30 day (25 baht per trip, unlimited
distance) price 250 baht. Suitable for tourists and occasional travelers.
Adult 15Trip Pass
- 15 Trips to be used within 30 day (20 baht per trip, unlimited
distance) price 300 baht. Suitable for more regular travelers.
Adult 30Trip Pass
- 30 Trips to be used within 30 day (18 baht per trip, unlimited
distance) price 540 baht. Suitable for daily travelers.
5) 30 Day Student Pass (no deposit and non-refundable)
Student 10 Trip Pass
- 10 Trips to be used within 30 days (16 baht per trip, unlimited
distance) price 160 baht Suitable for students not over 23 years
old, who travel occasionally.
Student 15 Trip Pass
- 15 Trips to be used within 30 days (14 baht per trip, unlimited
distance) price 210 baht Suitable for students not over 23 years
old, who travel more regularly.
Student 30 Trip Pass
- 30 Trips to be used within 30 days (12 baht per trip, unlimited
distance) price 360 baht Suitable for students not over 23 years
old, who travel daily.
6) One day tourist pass
Unlimited trips for 1 day for only 100 baht
7) Three day tourist pass
Unlimited trips for 3 days for only 280 baht
Ticket Usage
1.) Purchase a ticket from the Ticket Issuing Machine or ticket
office.
2.) To enter the the skytrain system, insert the ticket into the
entry gate and be sure to hold on to it - you will need it to exit.
3) To exit, insert the ticket into the exit gate. The Single - Journey
Ticket will be taken; the Stored-Value Ticket will be returned to
commuters for future rides.
Checking the remaining value
The current value of any stored value or concession ticket can
be checked at any BTS ticket office. Also when exiting the gateway
the remaining value will show on a display located on top of the
gate.
Refunding tickets
1. SJT Tickets
- If a passenger purchases a ticket and is within the system less
than 5 minutes or does not enter the system and decides not to travel
an immediate cash refund can be obtained by applying at the BTS
Station Ticket Office at the station where the ticket was purchased.
An immediate cash refund can also be obtained in case of train delay.
2. Concession Tickets
- These tickets are non refundable.
3. Sky Card
- If no value or negative value remains on a Sky Card ticket a cash
refund of net ticket value (30 baht - negative value) can be obtained
immediately at any Station Ticket Office. If there is value remaining
on the ticket and the passenger wants a refund then the passenger
must request a refund envelope at any BTS Station Ticket Office.
It is then necessary to fill in the required information, insert
the ticket to be refunded into the envelope and return it back to
the Station Ticket Office. The refund envelope's stub will be returned
to the passenger for reference. A refund in the form of a check
will be available in two weeks time. Passengers requesting a refund
will be notified by telephone when their refund check is ready.
Refund checks can be picked up at the station where the refund envelope
was submitted.
Replacing tickets
Concession Tickets - in case of a damaged or malfunctioning ticket
the passenger should take the ticket to any BTS Station Ticket Office
where the ticket will be analyzed. If it is possible the station
staff will replace the ticket immediately. If not, the ticket will
be sent to the Head Office. In this case a new ticket will be sent
to the station where the complaint was registered within 3 working
days.
Sky Cards - Replacement of Sky Cards will follow the same procedure
except if the ticket must be returned to the Head Office in which
case a new ticket will be made available within one weeks time.
Expiring Sky Card - Sky Cards have a 2 year validity period. The
expiry date of a Sky Card can be checked at any BTS Station Ticket
Office. If the ticket is close to the expiry date the passenger
can ask for an immediate replacement. The deposit and any remaining
value will be transferred to the new ticket at no cost.
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